Forum: The best place to start, if you have questions, is to check forum FAQ. Check the existing topics first and ask questions there, if you haven’t found the answers in the forum already. Usually, we reply to questions asked in the forum the same day or faster
Email: We do currently provide extensive support to our customers via email too. Don’t hesitate to ask questions. Just drop us an email to firstname.lastname@example.org
Zoom/TeamViewer/Skype: For an additional fee of 50 EUR/h, we can provide a real-time support or even setup your system remotely, if you can’t do it yourself for some reasons. Write us a request to email@example.com
For larger projects: We do a full remote deployment via TeamViewer. Learn more via firstname.lastname@example.org
Before starting working with the system, please, read and follow the Operating Manual. It will guide you through all aspects of working with the system, setting it up and tuning for the best performance. We do update it every 1-2 month. So, check it out from time to time for updates
Basics about how to place the beacons, what configurations to use in different use case (robots, drones, forklifts, people, etc.) see the Placement Manual. The Manual is a collection of slides for typical configurations.
Additionally, see multiple YouTube help videos, for example:
All key materials important to deploy the system, integrate with your robots and drones – protocols, APIs, code samples, etc. – can be found on the Downloads page
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