Forum: If you have questions, the best place to start is to check the forum FAQ. Check the existing topics first and ask questions if you haven’t found the answers in the forum. Usually, we reply to questions asked in the forum on the same day or faster
Email: We do currently provide extensive support to our customers via email too. Don’t hesitate to ask questions. Just drop us an email at firstname.lastname@example.org
Zoom/TeamViewer/Skype: For an additional fee of 50 EUR/h, we can provide real-time support or even set up your system remotely if you can’t do it yourself for some reason. Please write us a request at email@example.com
Before starting to work with the system, read and follow the Operating Manual. It will guide you through all aspects of working with the system, setting it up, and tuning it for the best performance. We do update it every 1-2 months. So, check it out from time to time for updates
For basics about how to place the beacons and what configurations to use in different use cases (robots, drones, forklifts, people, etc.), see the Placement Manual. The Manual is a collection of slides for typical configurations.
Additionally, see multiple YouTube help videos, for example:
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