Shipping cost is manually calculated case by case for orders containing large standalone batteries (considered dangerous goods by the carriers), Industrial beacons/modems, outdoor versions of beacons and modems, Jackets, Helmets, Watches, Headlights, Robot v100, and similar products that are produced on request
The risks and responsibilities for the parcel are transferred to the buyer as soon as we share the tracking number. The closest is Incoterms 2020 is CPT. For the avoidance of doubts, import customs duties and other taxes are paid by the buyer
There will be an accompanying invoice from the warehouse along with your parcel from China. It will have beacons/modems listed as 3.5 USD/device. This is for HW only. The invoice with the total price of HW+SW is available in PDF format directly from us upon request
Shipments to the EU countries contain an accompanying invoice with HW+SW price combined, i.e., the total price from the web store
After making the payment, please, share your contact phone number via firstname.lastname@example.org because shipping companies require it, and we can’t ship before getting the contact phone number from you
Shipping cost is calculated manually for Battery-12V-5Ah-Outdoor and other batteries – the total cost depends on the size of the order and the country of destination
The shipping cost for the Autonomous Delivery Robot v100 is calculated manually based on the country of destination. There will be 2 or 3 separate shipments, for example, separately for the robot, charger, and batteries: ~350-600EUR + 59 EUR + ~150EUR
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