- Shipping is free for orders of 499 EUR and above for the majority of countries. Shipping is done directly from our warehouse in Shenzhen, China
- Regular Shipping & Handling fee is 50 EUR is applied for remote places or orders under 499 EUR or orders requiring handling beyond an automatic invoice from PayPal
- Shipping cost is manually calculated case by case for orders containing Industrial beacons/modems, outdoor versions of beacons and modems, Jackets, Helmets, Watches, Headlights, Robot v100 and similar products that are produced on request. These products are shipped from our R&D Lab in Moscow, Russia. See more here: Shipping & Handling fee (Complexity I).
- Shipping is done via DHL/Fedex/UPS/EMS depending on the country of destination and the country of origin
- The risks and responsibilities for the parcel are transferred to the buyer as soon as we share a tracking number. The closest is Incoterms 2020 is CPT. For the avoidance of doubts, import customs duties and other taxes are paid by the buyer
- Typical delivery time to the US/Europe/S.Korea/Canada is 3-7 days
- Typical the same or next day shipping for all products available off the shelf
- There will be an accompanying invoice from the warehouse together with your parcel from China. It will have beacons/modems listed as 3.5USD/device. This is for HW only. The invoice with the full price of HW+SW is available in the PDF format directly from us upon request
- After making the payment, please, share your contact phone number via info@marvelmind.com, because shipping companies require it and we can’t ship before getting the contact phone number from you
Examples of Shipping & Handling fee calculations
- You order Starter Set Super-MP-3D and pay via PayPal => shipping & handling fee is covered by us
- You order 10 x Super-Beacons and pay via PayPal => shipping & handling fee is covered by us
- You order Starter Set Super-MP-3D but request a quotation or proforma invoice or some additional manual handling => add Shipping & Handling fee (Standard)
- You order Starter Set NIA-02-2D => add Shipping & Handling fee (Standard) because below 399 EUR
- You order Starter Set IA-04-2D-Badge => add Shipping & Handling fee (Complexity I) because the Badge is in the order
- You order Starter Set Industrial-NIA-01 => add Shipping & Handling fee (Complexity I) because the Industrial beacons are in the order
- You order N x Converter-220V-12V-IP67 => free of charge shipment for orders above 499 EUR: https://marvelmind.com/shipment/. If below 499 EUR, add Shipping & Handling fee (Standard)
- You order Starter Set Super-MP-3D and want to add 2 x External Microphone-IP67 => add Shipping & Handling fee (Complexity I), because the External Microphones are in the order
- You order 2 x Super-Beacons + 1 x Modem HW v5.1 + 2 x Horn and 2 x External Microphone-IP67 and want to get the Horns 3D printed => add Shipping & Handling fee (Complexity I), because the 3D printed Horns and because of microphones. Also add Shipping & Handling fee (Standard), because there will be a separate shipment for the Super-Beacons from China, but the total order for the Super-Beacons is below 499 EUR. It may be worth adding more equipment. In some cases, we had additional beacons in the lab in Moscow and can order along with microphones. Thus, you will have only one parcel and only Shipping & Handling fee (Complexity I). But that is rather an exception and can work only for smaller orders
- Shipping cost is calculated manually for Battery-12V-5Ah-Outdoor – the total cost depends on the size of the order and the country of destination
- Shipping cost for the Autonomous Delivery Robot v100 is calculated manually based on the country of destination. There will be 2 or 3 separate shipments:
- 1 or 2 shipments from China (batteries + charger): ~160-250USD + 50USD
- 1 shipment from Russia (the main chassis): ~400 USD (for example, US/UK) to 600 USD (for example, China, Peru)
