• Shipping is free for orders of 499 EUR and above for the majority of countries. Shipping is done directly from our warehouse in Shenzhen, China
  • Regular Shipping & Handling fee is 50 EUR is applied for remote places or orders under 499 EUR or orders requiring handling beyond an automatic invoice from PayPal
  • Shipping cost is manually calculated case by case for orders containing Industrial beacons/modems, outdoor versions of beacons and modems, Jackets, Helmets, Watches, Headlights, Robot v100 and similar products that are produced on request. See more here: Shipping & Handling fee (Complexity I).
  • Shipping is done via DHL/Fedex/UPS/EMS depending on the country of destination and the country of origin
  • The risks and responsibilities for the parcel are transferred to the buyer as soon as we share a tracking number. The closest is Incoterms 2020 is CPT. For the avoidance of doubts, import customs duties and other taxes are paid by the buyer
  • Typical delivery time to the US/Europe/S.Korea/Canada is 3-7 days
  • Typical the same or next day shipping for all products available off the shelf
  • There will be an accompanying invoice from the warehouse together with your parcel from China. It will have beacons/modems listed as 3.5USD/device. This is for HW only. The invoice with the full price of HW+SW is available in the PDF format directly from us upon request
  • After making the payment, please, share your contact phone number via, because shipping companies require it and we can’t ship before getting the contact phone number from you

Examples of Shipping & Handling fee calculations