Shipment

  • Shipping is free for orders of $399 and above for the majority of countries. Shipping is done directly from our warehouse in Shenzhen, China
  • Regular Shipping & Handling fee is $50 is applied for remote places or orders under $399 or orders requiring handling beyond an automatic invoice from PayPal.
  • Shipping cost is manually calculated case by case for orders containing Industrial beacons/modems, outdoor versions of beacons and modems, Jackets, Helmets, Watches, Headlights, Robot v100 and similar products that are produced on request. These products are shipped from Moscow, Russia
  • Shipping is done via DHL/Fedex/UPS/EMS depending on the country of destination and the country of origin
  • The risks and responsibilities for the parcel are transferred to the buyer as soon as we share a tracking number. The closest is Incoterms 2020 is CPT. For the avoidance of doubts, import customs duties and other taxes are paid by the buyer
  • Typical delivery time to the US/Europe/S.Korea/Canada is 3-7 days
  • Typical the same or next day shipping for all products available off the shelf
  • There will be an accompanying invoice from the warehouse together with your parcel from China. It will have beacons/modems listed as 3.5USD/device. This is for HW only. The invoice with the full price of HW+SW is available in the PDF format directly from us upon request
  • After making the payment, please, share your contact phone number via info@marvelmind.com, because shipping companies require it and we can’t ship before getting the contact phone number from you