Shipment

• Shipping is free for orders of 499 EUR and above for the majority of countries. Shipping is done directly from our warehouse in Shenzhen, China
• Regular Shipping & Handling fee is 50 EUR is applied for remote places or orders under 499 EUR or orders requiring handling beyond an automatic invoice from PayPal
• Shipping cost is manually calculated case by case for orders containing Industrial beacons/modems, outdoor versions of beacons and modems, Jackets, Helmets, Watches, Headlights, Robot v100 and similar products that are produced on request. See more here: Shipping & Handling fee (Complexity I).
• Shipping is done via DHL/Fedex/UPS/EMS depending on the country of destination and the country of origin
• The risks and responsibilities for the parcel are transferred to the buyer as soon as we share a tracking number. The closest is Incoterms 2020 is CPT. For the avoidance of doubts, import customs duties and other taxes are paid by the buyer
• Typical delivery time to the US/Europe/S.Korea/Canada is 3-7 days
• Typical the same or next day shipping for all products available off the shelf
• There will be an accompanying invoice from the warehouse together with your parcel from China. It will have beacons/modems listed as 3.5USD/device. This is for HW only. The invoice with the full price of HW+SW is available in the PDF format directly from us upon request
• After making the payment, please, share your contact phone number via info@marvelmind.com, because shipping companies require it and we can’t ship before getting the contact phone number from you

Examples of Shipping & Handling fee calculations

• • You order Starter Set Super-MP-3D and pay via PayPal => shipping & handling fee is covered by us
  • You order 10 x Super-Beacons and pay via PayPal => shipping & handling fee is covered by us
  • You order Starter Set Super-MP-3D but request a quotation or proforma invoice or some additional manual handling => add Shipping & Handling fee (Standard)
  • You order Starter Set NIA-02-2D => add Shipping & Handling fee (Standard) because below 499 EUR
  • You order Starter Set IA-04-2D-Badge => add Shipping & Handling fee (Complexity I) because the Badge is in the order
  • You order Starter Set Industrial-NIA-01 => add Shipping & Handling fee (Complexity I) because the Industrial beacons are in the order
  • You order N x Converter-220V-12V-IP67 => free of charge shipment for orders above 499 EUR: https://marvelmind.com/shipment/. If below 499 EUR, add Shipping & Handling fee (Standard)
  • You order Starter Set Super-MP-3D and want to add 2 x External Microphone-IP67 => add Shipping & Handling fee (Complexity I), because the External Microphones are in the order
  • You order 2 x Super-Beacons + 1 x Modem HW v5.1 + 2 x Horn and 2 x External Microphone-IP67 and want to get the Horns 3D printed => add Shipping & Handling fee (Complexity I), because the 3D printed Horns and because of microphones. Also add Shipping & Handling fee (Standard), because there will be a separate shipment for the Super-Beacons from China, but the total order for the Super-Beacons is below 499 EUR. It may be worth adding more equipment. Thus, you will have only one parcel and only Shipping & Handling fee (Complexity I). But that is rather an exception and can work only for smaller orders
  • Shipping cost is calculated manually for Battery-12V-5Ah-Outdoor – the total cost depends on the size of the order and the country of destination
  • Shipping cost for the Autonomous Delivery Robot v100 is calculated manually based on the country of destination. There will be 2 or 3 separate shipments, for example, separately for the robot, charger and batteries: ~250-600EUR + 50-150EUR