Updating version 4.3 hardware to the latest firmware

Frequent questions asked online, offline, in forums are answered here
Post Reply
Donald
Posts: 1
Joined: Thu Jun 23, 2016 1:22 am

Updating version 4.3 hardware to the latest firmware

Post by Donald »

Hello,

I am trying to update my version 4.3 hardware to the version 4.78 firmware. I have downloaded the SW pack for the version 4.3 hardware and am able to update the beacons and hedgehog just fine, but when I try to update the modem I get a "Firmware file name not corresponds to device" error. I also notice that the file name for the modem firmware contains "hwv45" rather than "hwv43" like the beacon firmware file? Is the modem firmware file in the SW pack for the version 4.3 hardware the correct file? Attached is a screenshot of the error I am getting. Thanks.

Donald
Attachments
2016-06-22 15_35_21-Dashboard - robots management   V4.41   ultimate.jpg
2016-06-22 15_35_21-Dashboard - robots management V4.41 ultimate.jpg (26.22 KiB) Viewed 7355 times

User avatar
admin
Site Admin
Posts: 305
Joined: Tue Jan 26, 2016 7:06 pm
Contact:

Re: Updating version 4.3 hardware to the latest firmware

Post by admin »

Donald wrote:Hello,

I am trying to update my version 4.3 hardware to the version 4.78 firmware. I have downloaded the SW pack for the version 4.3 hardware and am able to update the beacons and hedgehog just fine, but when I try to update the modem I get a "Firmware file name not corresponds to device" error. I also notice that the file name for the modem firmware contains "hwv45" rather than "hwv43" like the beacon firmware file? Is the modem firmware file in the SW pack for the version 4.3 hardware the correct file? Attached is a screenshot of the error I am getting. Thanks.

Donald

Hello Donald,

I am sorry for the delayed answer. We replied via email to you.
We will update the SW on the website tomorrow.

BR,
Maxim

johnvargas212
Posts: 1
Joined: Thu Jul 06, 2017 10:19 pm

Re: Updating version 4.3 hardware to the latest firmware

Post by johnvargas212 »

Hello guys, I am having a similar problem, I have attached my picture below. Only that I am getting the error message for the beacons instead of the modem. Appreciate the help.
Attachments
MAR.PNG
MAR.PNG (64.75 KiB) Viewed 6740 times

User avatar
admin
Site Admin
Posts: 305
Joined: Tue Jan 26, 2016 7:06 pm
Contact:

Re: Updating version 4.3 hardware to the latest firmware

Post by admin »

johnvargas212 wrote:Hello guys, I am having a similar problem, I have attached my picture below. Only that I am getting the error message for the beacons instead of the modem. Appreciate the help.

Hello,

Please, use DFU SW update as described in the manual: http://marvelmind.com/pics/marvelmind_n ... manual.pdf
There is a chapter about that.

BR,
Maxim

smoker77
Posts: 327
Joined: Sat Feb 06, 2016 4:03 pm

Re: Updating version 4.3 hardware to the latest firmware

Post by smoker77 »

Hello. It seems the error on the last screenshot is because of try to upload firmware for HW4.9 into the HW4.5 beacon. Please use the firmware from 'hw45_firmware' directory instead 'hw49_firmware'. If you are sure your hardware is 4.9, please use DFU as noticed by admin. Also it seems you tried to upload 915 MHz firmware into 433 MHz hardware. Please use correct version of firmware for the HW4.9 devices.
Software updates for HW4.3 is not more available.

User avatar
admin
Site Admin
Posts: 305
Joined: Tue Jan 26, 2016 7:06 pm
Contact:

Re: Updating version 4.3 hardware to the latest firmware

Post by admin »

smoker77 wrote:Hello. It seems the error on the last screenshot is because of try to upload firmware for HW4.9 into the HW4.5 beacon. Please use the firmware from 'hw45_firmware' directory instead 'hw49_firmware'. If you are sure your hardware is 4.9, please use DFU as noticed by admin. Also it seems you tried to upload 915 MHz firmware into 433 MHz hardware. Please use correct version of firmware for the HW4.9 devices.
Software updates for HW4.3 is not more available.

Yes, colleagues, please, always indicate what HW version you have and what frequency variants you have:
- HW 4.3 - four sensors and no plastic housing
- HW 4.5 - 5 sensors and no plastic housing. Antenna looks to the side
- HW 4.9 - 5 sensors + plastic housing. Antenna looks perpendicular to the board

We provide regular SW updates for HW v4.9 and HW v.4.5, but not anymore for HW v4.3. If we find enough users who need to upgrade HW v4.3 to the latest release, we will produce a release for that too.

Thank you,
Maxim

Post Reply