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Dashboardd cant find modem

Posted: Mon Aug 24, 2020 1:05 am
by woodworker6473
Hi ,

I am using Windows 10 and trying to setup the system.

When I go into dashboard to upgrade the firmware, I get Not found modem.

I have installed the driver and still cannot connect. I noticed the driver is for older versions of windows.

How do i fix this?

Wes

Re: Dashboardd cant find modem

Posted: Mon Nov 30, 2020 5:55 pm
by julien
Hello Wes,

I just received the starter kit and I have the same problem as you, did you figure it out ?

Thanks .
Julien

Re: Dashboardd cant find modem

Posted: Tue Dec 01, 2020 9:29 am
by Oka
Hello Wes,Julien

Have you tried the following methods?
https://marvelmind.com/forum/viewtopic.php?f=2&t=294

I had the same problem.
But I was able to solve it by seeing this.

Oka

Re: Dashboardd cant find modem

Posted: Tue Dec 01, 2020 12:52 pm
by julien
Hi Wes,

Thanks for your answer.
I found posts talking about trying different usb cables, so I tried it and now the modem is detected, all is well :D, just need to make the upgrade work now !