Dear Sir/Ma'am
I updated the firmware in the beacons and modem(version: 6.210) After that only one beacon is visible and connected. I could not connect other beacons, even with USB it shows no connection.
Thanks
Shubhika Sharma
NO connection of beacons
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- Posts: 32
- Joined: Tue Mar 20, 2018 12:46 pm
Re: NO connection of beacons
Hello,
Please describe the way you updated the SW. Step by step. File names, What instructions did you use? I suppose there is something basic.
Usually, if SW update went wrong for some some reason - try DFU Programming. But be very careful - DFU Programming has no control what .dfu file you upload. Choose SW files carefully.
Please describe the way you updated the SW. Step by step. File names, What instructions did you use? I suppose there is something basic.
Usually, if SW update went wrong for some some reason - try DFU Programming. But be very careful - DFU Programming has no control what .dfu file you upload. Choose SW files carefully.
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- Posts: 2
- Joined: Mon Aug 10, 2020 2:16 pm
Re: NO connection of beacons
I first updated the modem going to the firmware option and the upload firmware. I used software mordem_hw49_nia for that which worked well. then, for the beacon 1, I used beacon_hw45_nia which also worked then there was a message to connect another device of the same type and then I simultaneously uploaded the firmware in other four beacons.
After that when I tried to recheck them if the upgrade was successful or not, I could only connect the modem, beacon 1 and beacon 5 with the USB, rest all the three beacons could not be connected, it means that now when I connect the beacons with USB the software is showing no connection error.
After that when I tried to recheck them if the upgrade was successful or not, I could only connect the modem, beacon 1 and beacon 5 with the USB, rest all the three beacons could not be connected, it means that now when I connect the beacons with USB the software is showing no connection error.
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- Posts: 32
- Joined: Tue Mar 20, 2018 12:46 pm
Re: NO connection of beacons
I suppose the problem was solved in the online chat