I can not connect Mini-RX beacon to the dashboard

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kangye1234
Posts: 2
Joined: Fri Sep 06, 2019 8:23 am

I can not connect Mini-RX beacon to the dashboard

Postby kangye1234 » Fri Sep 06, 2019 8:31 am

Dear:

I bought 4 Mini-RX, one HWv4.9 and one modem.

I can connect HWv4.9 and modem to the dashboard.
But all the 4 Mini-RX can not be connected to the dashboard.

I think I charge it, switch position is right. USB cable works well.

By the way, sometimes, just for one or two seconds, the dashboard display one fail, probably because of the Mini-RX?

What is the problem? What can I do?
If it can not be found by the dashboard. I can not upload the firmware, and do anything.

I wonder, if there is anything wrong with the Mini-RX.

Can you help me. Any suggestions could be help

Really appreciate it.

Best Regards

Kang

Alexander_Marvelmind
Posts: 14
Joined: Tue Mar 20, 2018 12:46 pm

Re: I can not connect Mini-RX beacon to the dashboard

Postby Alexander_Marvelmind » Fri Sep 06, 2019 4:52 pm

Hello Kang,

Thanks for your comment :)

Beacon may be over discharged. Read Troubleshooting chapter of the Operating manual. We described that issue before :)

kangye1234
Posts: 2
Joined: Fri Sep 06, 2019 8:23 am

Re: I can not connect Mini-RX beacon to the dashboard

Postby kangye1234 » Tue Sep 10, 2019 6:12 am

I still have two problems

Firstly, i try as you said. I think it is not overcharge
Is there a possibility that there is something wrong with the Mini-RX beacon

Secondly, HW4.9 can be connected to dashboard.
But it can only be found on the map when hedgehog is enabled.
When I change it into disabled, the beacon can not be found on the map anymore.
What should I do?

Looking forward to your reply


Regards

ls2019
Posts: 1
Joined: Wed Sep 11, 2019 11:59 am

Re: I can not connect Mini-RX beacon to the dashboard

Postby ls2019 » Wed Sep 11, 2019 12:03 pm

I have the same issue.

I can't connect mini-rx beacon to the dashboard but HW4.9 works well.

I'm using Ubuntu.

smoker77
Posts: 242
Joined: Sat Feb 06, 2016 4:03 pm

Re: I can not connect Mini-RX beacon to the dashboard

Postby smoker77 » Sun Sep 15, 2019 4:57 pm

Hello,

Yes, it seems mini-Rx doesn't recognized by Dashboard in Linux when connected via USB.
We will fix this issue in next software update


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